Customer satisfaction - Online or ground survey
Tweet
Follow @DiaryofMentor
Employee satisfaction quotient - companywide survey
Employee productivity quotient - annual/ semiannual appraisal
Quarterly financial comparison with competitors in similar segment and scale of operation
Prepare a list of monetary as well as intangible achievements in quarter/ previous year
Percentage of targets achieved
Pace of development towards macro level target/ vision
What you get out of your own business - personal gain/ satisfaction
How easy or difficult you find it to keep your business at auto-pilot mode
How much leisure time you get out of your business
Learn basic thumbrules of dealing with customers in the following post - http://fromthediaryofmentor.blogspot.in/2012/02/3-basic-thumbrule-of-hospitality-and.html
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