What If the delivered batch of product had manufacturing fault?
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Anybody's product can be faulty, so can be yours.
Take prompt action to replace all the faulty products free of cost
What you will get in return is "honest brand image" and "word of mouth publicity"
You will learn in detail how to manage business risk in the following article - http://fromthediaryofmentor.blogspot.in/2012/03/how-to-manage-business-risk.html
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