Wednesday 29 February 2012

Some tricks of the tech-trade for service delivery business-

You need to have strong data base (single largest qualification criteria) of all the existing and future prospective clients, (let it grow)


You need to track your transactions using behavioral tracking software/ systems, 


Understanding nature of customers in terms of frequency, choice of product, etc.. and offer similar promotional products and services 


Technology will help provide tailored service experience to individual customers.


It will help you make loyal customers by exceeding there expectations, every time they come back to you


Word of mouth Publicity



Learn about the top 5 problems faced by new startups in providing customer service here - http://fromthediaryofmentor.blogspot.in/2012/02/top-5-problems-faced-by-new-business.html

No comments:

Post a Comment