Thursday 1 March 2012

How to minimise obstacles between customer and product online

Give crisp and precise information regarding product or services

Provide customised information to repeat customer

Eliminate the membership and signup process for payment

Reduce the number of clicks from landing page to payment once and reduce it again

Using behavioral tracking software for optimised user experience

Create engaging audiovisual user interface

Induce surprise elements in the website to keep them stick to website till the payment is done



Learn about the top 5 problems faced by new startups in providing customer service here - http://fromthediaryofmentor.blogspot.in/2012/02/top-5-problems-faced-by-new-business.html


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